Everything’s Designed to be Simple
You can have your equipment delivered anywhere in the UK so long as its to the cardholders address
If you need equipment delivered to another address other than to the card holder contact us and we can offer a couple of solutions
We use our own couriers and national overnight couriers to ensure your equipment is delivered before you need it
If you have an urgent requirement then we can arrange immediate dispatch however a surcharge may apply please contact us with the details and we can arrange a swift delivery
With every video camera hire you get free accessories and reduced costs on any additional essentials you may need to enhance your booking take a look at any of our video cameras and you will see popular add-ons at a fixed rate for any period of hire this gives you a fantastic opportunity to save on normal hire rates yet keeps everything simple to find, book and hire
Guaranteed Best Rates
As a social enterprise we strive to make our services more affordable to all and as such we guarantee you wont find better rates than we offer however if you stumble across something we have missed please let us know and we will be more than happy to ensure we address the pricing in your favour
It’s important you get Video Kit you are over the moon with if you have any problems with the equipment you’ve chosen then let us know and we will upgrade or downgrade the equipment for you or replace the equipment so your back on track as soon as possible
The Simplist Fairest Hire Terms
“Our Hire Service is Pure Magic”
The equipment shall remain the absolute property of Videoed Ltd at all times.
All equipment is tested before shipping; it is your responsibility to check upon receipt of the equipment that it is in good working order and in an undamaged condition.
Videoed will not be responsible for any defects or deficiencies in the equipment unless immediate notification has been made by email and telephone immediately within 1 hour upon receipt of the equipment if you need an additional period of time to inspect the equipment please advise us of this when booking the equipment and we will confirm in writing an agreed extension.
It is your responsibility to ensure that the person signing for the equipment is authorised by you to sign for the equipment and check the equipment for damage or missing items and is able to inform us of any discrepancies within 1 hour of the delivery if you need an additional period of time to inspect the equipment please advise us of this when booking the equipment and we will confirm in writing an agreed extension.
By agreeing to our terms of hire you accept that should another person sign for the equipment on your behalf then that person is authorised by you to carry out the above checks.
It is your responsibility to ensure the equipment on hire is suitable for the purposes you require.
You shall not assign, transfer, or otherwise part with the equipment during the period of hire.
We do not allow the rehire of our equipment to third parties and no cross hires of any kind are permitted.
Your hire period is limited to and shall not exceed a maximum duration of 6 weeks or 42 days.
Loss or Damage to Equipment
You shall be responsible for the safe keeping of the equipment throughout the hire period and shall be liable to the company for all loss of or damage to the equipment howsoever caused.
You shall be required to repackage the equipment as delivered for return.
You shall notify the company of any loss or damage to any equipment on hire immediately of such loss or damage being sustained.
You shall pay to Videoed all costs for repairs along with the daily hire charge until the item can be repaired or replaced.
If items are not returned or returned damage for the avoidance of doubt these will be charged for at the replacement value along with a surcharge of an additional days hire to cover admin costs and the time this equipment is not available for rehire, if equipment has to be sent for repair the item or items will be shipped to the original manufacturer for repair and remain on hire until the equipment can be returned repaired.
Limitation of Liability
If Videoed is for any reason unable to provide any equipment which is the subject of an agreement between Videoed and the hirer, Videoed will not be liable for any loss or consequential loss suffered by the hirer.
You may cancel your order up to 72 hours in writing before the booked delivery time and recieve a full refund minus the booking fee of £50 (to cover administrative costs) any cancellation received within 72 hours of the equipment being dispatched will be fully payable and no refunds given.
All hire periods include a delivery and collection day, the first day being the delivery day, and the last day being the collection day, the days between are the paid for hire days, therefore the actual paid for hire period begins the day after the delivery date, for example a three day hire includes the delivery day free, one full hire day, and the collection day free.
Any items that can not be delivered on the delivery day due to courier or other errors outside our control will be delivered on the first paid for hire day (the next working day after the scheduled delivery day).
The non supply of any individual item or items that make up an order does not forfeit the charges for other items supplied under the hire agreement.
We use our own delivery drivers and overnight couriers to deliver all our equipment on the date specified on your order.
The equipment if being collected will be arranged on your behalf with a courier company, you must
Remove the delivery labels so the equipment is not re delivered back to you there is a supplied return label in the case.
The driver will bring the return labels and you must retain the receipt that the courier leaves with you on collection of the equipment.
Failure to provide the equipment to the courier on the agreed date will result in you being charged additional collection and hire charges that we would incur.
All liability for the equipment remains with the hiring parties until the safe return of the equipment to Videoed.
Payment of any monies payable to Videoed in respect of any agreement between you and Videoed shall be made to Videoed before any equipment is dispatched, if you hold an account with Videoed payment is due within seven days of the invoice being received unless we have agreed in writing specialist terms with you.
Each order processed by Videoed includes a £50 booking fee within your hire charge.
You will be required to leave a security deposit before any equipment will be dispatched, Videoed will secure this deposit on the same debit/credit card used for payment on the day prior to the dispatch date unless previously agreed otherwise in writing.
Deposits are debited on the dispatch day before any equipment is dispatched and refunded on the day the equipment is checked back in to stock, subject to the equipment being in the same condition as when the items where dispatched.
In the event of the funds not being available Videoed will send you an e mail notifying you that we have been unable to secure your deposit we will also try to contact you via telephone on the contact details we hold for you, If Videoed is unable to secure the agreed deposit, the reservation will be cancelled and the full hire charge will apply.
You shall at all times fully indemnify Videoed, its employees, servants and agents against all actions, costs, claims, demands, proceedings or liabilities arising from or in conjunction with equipment, materials or any other services supplied to you by Videoed.
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